DURING YOUR TENANCY
Knowing your responsibilities during your tenancy is important. Most of this information is provided when you sign a lease, however we have a quick guide for general renting rules, rent arrears, routine inspection and maintenance and repairs
What are you responsible for? If the property is water efficient, you are responsible for all water consumption charges for the property. Water charges will be invoiced to you accordingly and are payable within 3 days of the issue date.
Failure to make payment of your water invoices will result in a breach of your agreement.
If the property is not water efficient, you are responsible for water consumption charges in excess of 25 kilolitres per quarter. Water charges will be invoiced to you accordingly.
AT THE END OF YOUR TENANCY
At the end of a fixed term tenancy, one of two things will occur:
• You will be offered a lease renewal for a new fixed term
• You will be issued with a notice to leave
You will be emailed relevant information approximately 3 months prior to your lease ending. If you do not wish to continue the tenancy after the lease end, you are required to provide us with a minimum of 2 weeks’ notice prior to the lease end date and in writing.
BREAKING YOUR LEASE
A fixed term tenancy agreement ends when the end date has been reached and the correct notice has been given. In the event you cannot continue to the lease end date, you will need to provide notice in writing using the Form 13 Notice of Intention to Leave and pay a break lease fee.
You will be responsible for paying rent until another tenancy commences.
MAINTENANCE & REPAIRS
all requests for maintenance and repairs are to provided in writing either via email, your tenant portal or text message. Provide as much details as possible as well as authorisation to access the property for the repairs to be done as soon as possible.
Reporting maintenance is your responsibility as a tenant, to avoid excessive wear and tear.